We stock over 5,000 unique Viking parts. We called service and were told that they could not fix it.

As Tyguy's comment above indicates, some folks view Blue Star, Capital or American Ranges as much more capable ranges for the same (or less) money than VIking charges. When you have a premium priced product, you tend to look for authorized parts and branded repair services rather than hacking fixes with your diy maintainence (as you might do with a much less expensive prodcut like, say, an NXR). Postings here indicate that Viking charged very high prices for replacement parts and sometimes stopped supporting older products. Right now I am leaning toward another Sub Zero frig. That's great news :) Keep us posted as to how you like the new one.

Now I am stuck with a product I hate. I have received multiple quotes on matching and unmatching products...Wolf, Thermador, Bosch, Jenn-air, GE, Meile, and Viking. He was nodding his head in disbelief what happened to us with dented appliances and this stove. I absolutely love my Wolf combi-steam oven. John Liu make an offer on the stove.

in fact all Viking appliances we received are below expectations and they came from Turkey and Mexico. Their online store photos didn’t show it and I was clueless about the open style. I recently just called for my first service call. I understand that, but it took several weeks for Viking to even O.K. One of the dealers said he had ordered a full kitchen of Viking for a customer and had installed it a month earlier and was having already to make repair calls on various appliances. I paid $3999. He just said it all looks do cheap and his wife would flip if she got that in her house. Tested fine.

This is where some research would have aided you in your purchase and what model was right for you. Also, I like the reviews on Yale Appliance's Blog and with Jonathan at Curtos.com.

As I mentioned in my prior post, my first choice was a Blue Star range, but I was limited to the distributor's lines. Now I am back to asking for Viking to repair on their dime again. 12. I got the white Viking cook top, as my counters are white corian. It’s so bad nobody in their right mind would buy it.

(DF ranges had higher rates because there were, apparently, some issues with the firms supplying VIking with the electric ovens' control modules.)

Is your range interior blue by any chance? It is hard to get past a lot of bad reviews. It will surely cost you to convert it, if possible, but it will make it usable for you. For Viking Kitchen Cleanup: Dishwashers, Trash Compactors, and Disposals. My dealer had my original range in their warehouse still (cracked liner and other issues) so they replaced it for me.

On the other hand, at the 2014 KBIS, MIddleby was showing new Viking products which seemed to be rebranded Middleby's from other divisions and subsidiaries. I have written to them several times about these and other issues and get very generic, poor answers about a week later (mainly I ask if something is normal and I get "call a repairman or your dealer". I had them buy back the wall oven which worked on temperature average and didn't self-clean as well as my DD's Kenmore (and didn't work after the self-clean ran). I have a Viking Cooktop, Double Oven and Microwave. Thermador and Wolf get the best reviews for professional ranges. It was awesome and it always looked great and was easy to clean.

For Viking Warming Drawers, Microwaves, Microchambers, and Woks, Rangehood Grease Filters, Spacers, and Supports, Built-In and Freestanding Refrigerator Parts, Find Your Lynx or Sedona Model and Serial Number. First, it ocurs to me that a bright spot for Viking's reputation in recent years -- including before the Middleby acquisition -- has been their induction range which is about the only one you can get in North America with a colored finish (i.e., a finish other than industrial-chic stainless steel cladding.) I have a Series 5 Hood with a broken fan switch.

Between Houzz and other sites, there is quite a lot of information out there on the poor quality that Viking had and continues to have even though they were purchased by a commercial appliance manufacturer but for some reason their success on the commercial end has not carried over to the residential end. I think viking range corp is smart to not give into the game tho because it wont be long until sears is in the same place eatons is now amd they can have the name for free. There has been quite a bit written on this forum about the chipping of blue enamel on Wolf and in my case the fact that Wolf did not stand behind their product with a known issue. This full course of possibilities can help you find the right appliance to match yours, Experts serve up advice on caring for these kitchen appliances, which work extra hard during the holidays, Ferguson Bath, Kitchen & Lighting Gallery, Pro Chefs Dish on Kitchens: Paul Kahan Shows His Urban Sanctuary, Kitchen of the Week: Casual Farmhouse Looks, Pro-Style Amenities, 21 Ways to Arrange Carpet Tiles Like a Pro. Though users are stating otherwise. I absolutely love it. Those were bad odds. They both told me that they both would be happy to order Viking for me but that they did not feel that Viking had redeemed themselves as far as the repair issues. Wine Cellars Thank goodness, because I hate waste! JWVideo , just wanted to say that is an excellent, unbiased, and well thought out post, a joy to read. The replacements I've made have been Miele. Very easy to clean, all comes apart. No problems with any of them, they are 3 years old. 2013. All repairs needed parts. As of today, my oven still does not work and has not worked since September.

The repair man came out Dec 26 and ordered a replacement panel that day. Last yr I talked to 2 local appliance stores that both had previously carried Viking and had dropped them due to all the repair issues. Usually the open burners have a drip pan under the burner for easier cleaning. I put a Thermajor 48" double oven with 6 burners and griddle (all gas) in my home in 2005. What does the Viking Model/Serial Tag Look Like? She said it was my responsibility to find the stove in the store, see it there before I place an online order. But because of the bad reputation of their appliances, dealers and consumers have shyed away from them and reviews are few on the new ones. The oven has been impeccable and the 10 y.o. Paid for consumer reports, which was odd because they dock brands for things like not having an electric display or not having a self cleaning oven. Maybe the products got better, but maybe not. I know this is late to the party, but want to add some input as I have now spent weeks researching appliances for my new home. I understand they are now discontinued. We cannot go to a different manufacturer because we would have to change the hood as well as another range with similar features would be to deep for our kitchen.

Much better brand and their fridge can make coffee and dispense water. Another source of negative comment seems to have come with Viking's "Designer" series of products, which were an attempt to expand its customer base below the ultra-premium niche that the company more or less created a couple of decades ago. Anyway, it is much more expensive for white and is an eight week special order. However, the Wolf doesn't hold half-sheet pans. I read that they both have great service follow up but from what i can tell issues like the blue flake problem faced by the Wolf oven don't get as much press on here. double oven It's 15 years old (which something this expensive should surely last 20+ years). Installation Accessories Wolf and Kitchen Aid have had an on-going flaking issue with the blue interiors for numerous yrs that they are not acknowledging as a problem. I told him I thought we should make sure that all of the breakers with electronics (including my precious range) were flipped off, but he said it would be fine. They are toast on oak and look brand new. And that doesn't even touch the oven door which won't close properly and to fix that, I would need to find a 2nd hand hinge since it isn't made anymore. Stay away! Also, VIking ranges' sealed burners have come in for some incidental derision here from those who prefer the much more powerful (and maybe more flexible) commercial-style open burners from the likes of Capital, Blue Star, and American Range. Guy came out and said I have to run hot water before I start the dishwasher, to which I responded then I may as well just wash them. Or we can get it. At least with cabinets, the doors close! I am much more organized than the rest of my household, and I am afraid that I would be frustrated if the shelves always look disorganized. Thanks in advance, I feel that everyone has different experiences with Viking. The performance is excellent on the range. The last two were $800+ because Biking Parts are expensive. Finally got back at him for our growing up years.

The oven, not so much. I hate the range and all Viking appliances we bought.

Can't find the Viking Cooking Part you want? I did order the cabinets, but I am willing to make some changes to make this right. I love the look of my Viking range and the induction top, but my 3 year warranty isn't very useful when they don't send the repair parts. So we went for that floor model) I've been heavily using it for about 14 months now, I say heavily because we have a large family. It resulted from one of my children's mishandling of the cook top, and they fixed it.

Without knowing the exact model you purchased I can't say much on what the manufacturer and retailer omitted in the photo but I did look up a few of the gas ranges on Viking site and they did specify when they had opened burners in the product description. I am seven weeks out of warranty. The new steam convection oven, which is $1,000 more than a normal microwave does not come in white, so the color decision is made for me. It turns out that some VIking appliance components could be replaced with generic components or even OEM components (supplied by the firms who made them for Viking.) Jnegley Viking customer service is not good. They recently did a fridge repair for me with mixed results in terms of service.



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