You select a game and the chat icon should appear at the bottom right of your screen (it may take a few seconds). I can’t seem to go into live chat with support. I found it here: https://support.2k.com/hc/en-us/requests/new. See our 2K21 Wiki for FAQs, Locker Codes & more. Get advice and customer service in the Xbox Support community. He’s the primary user while I’m the secondary. Submitted a ticket yesterday still waiting for a response. General Support General Questions Troubleshooting & How To's. Top Support Articles. 55 comments. As always, GetHuman can still help you fix your issue using our tools that guide you through just about any 2K Sports problem you encounter with best techniques and tools that save you time. 100% Upvoted. They are super busy this time of year. Some people are getting Giannis, some people are getting another card, I'm curious if they generate a random number based on the pack odds (which they might have access to) and then match that number with the card they should give you. But... My player isnt loading into MyCareer or park. I dont think they support that anymore. Since 2K Sports does not have a customer service phone number, and because they also don't have live chat as an option, you probably are going to have to end up filling out a form and then conversing with 2K Sports over email or a slower medium. Borderlands 2 VR . Suggestions? Please let us know so we can keep sharing the best possible information with other customers. New comments cannot be posted and votes cannot be cast. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. How do I fix this? While 2K Sports does not offer live chat, they also do not have a phone number to call. See our 2K21 Wiki for FAQs, Locker Codes & more. In WWE *K** there is no announcement for the custom championship after you retain it. Plus I dont want to … Discussion. We're currently only offering live chat support for, Once you've logged into your account, submit a ticket for. Here's What You Get For Pre-Ordering NBA 2K21 for PS4 and Xbox One. I’ve opened a request, clicked on NBA 2k19, but the live chat button does not pop up on the bottom right as it should. share. A new chat window will come up. save hide report. Suggestions? GetHuman and 2K Sports have no relationship whatsoever. You select a game and the chat icon should appear at the bottom right of your screen (it may take a few seconds). Discussion. Get a better deal on all your services in 1 call, and let us make scheduling easy for you. Hope this helps. As of ~12 AM PST, 2K Support agents are no longer going to manually add Pink Diamond cards because devs are working on a fix. I had redeem a Xbox gift card that I got with the purpose of buying VC on nba *k**. Where Can I Find My Support Ticket Number? If you'd like like to chat with us instead of filing a standard support ticket, please be aware of the following: NOTE: Please make sure you've disabled pop-up blockers when you're trying to chat with us. Let us know in modmail. Fill that out, click "submit" . How do I fix this? Sort by. It's hard to tell if companies like 2K Sports offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Press J to jump to the feed. They responded to my ticket w/ the following: As we do so appreciate your interest in NBA 2K19 and the newly released locker code for a Pink Diamond MyTEAM player card, we felt it necessary to inform you that we are aware of the issues surrounding the locker code's release and are currently looking into it. They just told me that they aren't giving out cards anymore because a universal fix is being worked on smh. This thread is archived. Press question mark to learn the rest of the keyboard shortcuts. New comments cannot be posted and votes cannot be cast. Know any other ways to contact 2K Sports? You can do this by either submitting a ticket from the "Submit a Request" button at the top of the page, or from the button on those specific games' pages. Help us get you to the right Answer Tech. If it’s for something else you should be good to talk to chat. Creative Education Solutions to help educators and students create, communicate and maximize the learning experience. The reason why most customers are looking to chat with 2K Sports is because they have Recover Disabled Account, In-App Purchases, Deleted Player, Account Access, Problem With a Game and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Are you on the page where you fill out the actual ticket like title, description, your username, platform etc? We are the biggest community for anything and everything related to the NBA 2K series. I will tell you this if you are banned they will not help you through live chat. I payed for **,*** vc, I just bought *k a couple days ago, and boug vc yesterday. Do I post the request number or the whole ticket? I’ve turned on pop-ups but the chat button is still not showing up! Let us know in modmail. Man, this makes me wish mine fucked up. Live chat is English-only for the time being. Or is any of the information above inaccurate? With that said, we thank you for your patience on the matter. Iv been searching for about 20 minutes now and haven't been able to find a thing. MyNBA2K19. You need a 2K Support account to chat with us. But it's not available 24/7, only at busiest US times (meaning it's not available when it's late night/early morning in the US), AFAIK. In the last 18 months, 4,692 customers have searched for 2K Sports live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. The last 4 times I submitted a ticket I never got anything back, so I doubt anything would come back this time either. Def would have rather picked than get Ben Wallace (not that he’s bad, just really wanted Iverson, or at least someone offensive oriented) lol. 2 … NBA 2K20 - How Do I Validate My MyPLAYER Account? It said no agents were available first time, then second time, I got an automated message that said I am placed in queue. 2K Sports does not offer customer support through live chat. But it's not available 24/7, only at busiest US times (meaning it's not available when it's late night/early morning in the US), AFAIK. Xbox Support offers help for Xbox, Game Pass, and billing questions. Borderlands 3 Borderlands 2 VR Borderlands: The Handsome Collection Borderlands: The Pre-Sequel Borderlands 2 Borderlands. Let us know in modmail. Clicking on the chat icon will bring up the form below. We are the biggest community for anything and everything related to the NBA 2K series. (Must have a login) level 2. tynofly. MyNBA2K19. Post not showing up? Y’all gotta go start goin to the live chat. On the ticket submission page, you should see a button with the chat icon in the lower right corner. In the last 18 months, 4,692 customers have searched for 2K Sports live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. During the support ticket page, there should be a chat bubble at the bottom right corner. There is only 1 way to get customer help from them. WWE 2K… GetHuman can then route you to the best web information for your specific problem. But we can help speed that up for you if you indicate what kind of problem you are having above. Questions? GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. 98% Upvoted. We now have a new way to get in touch with us- live chat. You need a 2K Support account to chat with us. New comments cannot be posted and votes cannot be cast. Press J to jump to the feed. New comments cannot be posted and votes cannot be cast. NBA 2K21 NBA 2K20 NBA 2K Playgrounds 2 NBA 2K19 MyNBA2K18 NBA 2K18 NBA 2K17 MyNBA 2K17 NBA 2K16 NBA 2K15 NBA 2K14. The # of tickets flooding in wasn't manageable for 2K Support, hopefully a global fix is put out soon. Hey it’s seems difficult! I started chat 11:35 pm central time, they are still helping people. Nba 2K19 MyNBA2K18 NBA 2K18 NBA 2K17 MyNBA 2K17 NBA 2K16 NBA 2K15 NBA 2K14 up for.. Glad to assist chat, they also do not have a login ) level 2. tynofly email and to. A report or they already know the ones who got the error here 's what you need 2K. Help from them the way it was intended number or the whole ticket was... Click on the chat Support isnt loading into MyCareer or park to enter and you should be chat... 'S available live chat with live Support me wish mine fucked up educators and students,... Ban is for is it possible even if you got the error ahead and us. 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