2nd attempt. At Endurance, we believe both in our products and in the wisdom of purchasing a vehicle service contract. My name is Dr Mohamed, a physician and I hate to being this up but I felt some racist undertone in the way he referred to my name. Filed a claim and received a response from Endurance on Jan 9, 2019. Please do not pay any $. With most companies they only sell other administrators’ contracts. The second claim (12/2017) endurance denied the whole claim based on my wheels (for a thermostat... Really). Endurance Warranty customer service is one of our top priorities. Day 2: service rep took down my information and said someone from the claim department will contact you. All Rights Reserved. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. "NOTE: RECENT CONSUMER COMMENTS AND OTHER FACTORS HAVE RAISED QUESTIONS ABOUT WHETHER ENDURANCE HOME WARRANTY IS STILL IN BUSINESS. After 2 follow-up calls and an email, still no technician service. DO NOT DO SERVICE WITH THIS COMPANY. BBB remains operational and focused on serving our business community and our consumers throughout this crisis. We the consumers don’t have money to throw away to crooks, and their employees who out right lie.

HVAC? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Due to pre existing HVAC. I asked to speak to the manager and he said that he was the claims department manager. I will go behind this company every where in social medial to let every one know about this company ..View less, Ready to share your home warranty experience with Endurance Home Warranty? Believe it or not, most other warranty companies only talk to you when they sell you the plan. Additional Information: Prior to filing a complaint with the Better Business Bureau, Endurance Warranty Services, LLC requests that you contact them to open a helpdesk ticket. I’m only providing a 1 star because this sight makes you. Did you hang up satisfied?

I received emails that I would be receiving a refund and then all of a sudden they said I was not entitled to a refund. A lot of readers might think that a customer service department isn’t a big deal, but let us explain to you it actually is. I have since tried to cancel the contract twice by phone and via email. DO NOT DO SERVICE WITH THIS COMPANY. We know how stressful it can be for your vehicle to break down. Was told No Claim ..Read Full Review, BAD. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. They assured me that I would receive a refund of one months premium. I have been trying to contact them for more than a month for $94 check which was for reimbursement from Dec2018. Go with better home warranty company or none at all. Copyright 2020 Endurance Warranty Services, LLC. The most you can recover on any covered item is $500.00. Read more. Email address: [email protected] Phone number: 847-790-3000. Phone: 866-330-0760; Web: www.endurancewarranty.com; Category: Auto Advertising Services; Endurance Warranty Services REVIEW: Endurance Warranty clients feel safe, confident, secure when doing business with Endurance, nation’s premier provider of extended vehicle protection. Stay connected to our staff and your benefits with our easy-to-use app. GET THE BEST VEHICLE PROTECTION PLAN AVAILABLE, $300 off any Endurance vehicle protection plan, $500 in shopping vouchers to spend at national grocery stores, restaurants, and online merchants, Minimal down payment – we’ll reduce your upfront costs so it fits within your budget, FREE one-year membership to Endurance Elite, plus a whole lot more. Dont pay money to buy hassle!! You can call Endurance Warranty Services at (855) 329-7714 toll free number, write an email, fill out a contact form on their website www.endurancewarranty.com, or write a letter to Endurance Warranty Services, LLC, 400 Skokie Blvd. Is this company still in business? Either they can't afford service or they are pretending to be a service. BBB remains operational and focused on serving our business community. I finally cancelled my contract with them on Oct. 29, 2018 and am still waiting for my refund. this company denied my claim because they don not cover the microwave noises!!!! Not only did they FAIL - "Providing Legendary Service", they cancelled my policy. If so, how can I possibly get my $1500.00 back? As a matter of policy, BBB does not endorse any product, service or business. Called in claim December 7th, 2018. WARNING - DO NOT USE THIS COMPANY ..View less.

Day 2: service rep took down my information and said someone from the claim department will contact you.

Both claims were never answered. Endurance Warranty Services, LLC. One year into my plan I had a serious issue with my brakes that had to be dealt with right away. I then was sent a Contract to sign with 17pages of signature space. They are ready to help you! I have never filed a claim and had questions. Extended warranty companies are dime a dozen these days, so why choose us? Well according to them it was "slander" umm no just telling the truth, then one of their rep's called me and told me to remove my post or nothing would be done! Find contact's direct phone number, email address, work history, and more. Get Endurance. They dont process claims. Prior to filing a complaint with the Better Business Bureau, Endurance Warranty Services, LLC requests that you contact them to open a helpdesk ticket. You would think, they would have offered something or straighten up their act, but they didn’t care. From orchestrating your repairs to getting you a hotel room, our Auto Advocate teams will work for you whether it's negotiating your repairs or giving you a loan for anything we don't cover, you won't have to worry about a thing (except planning your next road trip to). 1st Reponse. It includes benefits like tire replacement, key fob replacement, even your own concierge service, and a lot more. If you’re a new customer, click here for a free quote . I’m lucky I made that call. I complied. However, this does not affect a company's rankings. BBB remains operational and focused on serving our business community. This is a REFRIGERATOR. His reply was you will get an email if we decide to proceed with your claim, he would not answer questions and stated he is not arguing with me. Suite 105, Northbrook, Illinois, 60062, United States. Never did. This time CSR -who was very nice took info and spelled out issue in Ticket.

A VSC is a contract between you and a VSC provider or administrator that states what is a covered repair and what is not. Note: the Warranty Card provided with your JBL product contains the full terms and conditions of your warranty. BBB called their phone: (855) 508-0025, however, the message states: "The number you have dialed is temporarily unavailable". ", "Endurance is a must have, I purchased the extended warranty and was I ever glad I did, the engine was having major issues and the repairs were covered, Thanks Endurance. Both claims were never answered. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I called back after a week for a status. I called to place a claim on Thursday 1213/2018 about 4;00 pm. I’ve noticed that this company has been in business for only two years. They assured me that I would receive a refund of one months premium. It says it from 'Endurance' and it’s also from a woman named Rebecca Patterson, the tel. Northbrook, Illinois 60062. Also to cancel they charge $125 Administrative fee and $75.00 cancellation fee. I called and spoke to Braylon who is the most unprofessional person (ext 107) that I have ever dealt with. BBB has received dozens of complaints since early April, 2019. Endurance Home Warranty is a total fraud. Or Call 866-918-1438 A Vehicle Service Contract (VSC) is often referred to as an “auto warranty” or an “extended car warranty,” but it is not a warranty. I want a refund so I can purchase another home warranty from another company but there's no one to talk to.

This company deserves less than one start.I signed on with them, told them I bought my house in 2016. Extended Warranty Contract Service Companies, Read More Business Details and See Alerts. When the un-avoidable happens.

It's a scam letter. Now being told they will decide if they will take my claim in 24 hours. The only way to contact this company is through email or through an answering service that has no affiliation with Endurance.

All Rights Reserved. I have never filed a claim and had questions. I called back after a week for a status. We developed an entire plan to make your experience with us even better. Update from previous review. A VSC does, however, provide repair coverage for your vehicle after the manufacturer’s car warranty expires. We just don’t understand how a company can take your money without delivering.

Now it isn’t that we’re saying that this is a bad thing, we just work a little differently. We’re Here to Help. A customer is searching for extended coverage and compares companies. Hard being with no heat in 30 degree weather with a toddler in the house.

We’ve created plans that work for different vehicles and budgets, so you can get back to doing what you love (and still have money to do it). With Endurance on you side, all you have to do is call us, and we'll take care of the rest. Their billing dept said customer service did not know what they where talking about and gave bad information. BBB information and Business Profiles reflect the most current information available to us. I received emails that I would be receiving a refund and then all of a sudden they said I was not entitled to a refund. I called in a claim over a week ago and have still not received a response. The Endurance Elite Membership comes with every Endurance vehicle protection plan.

Endurance Home Warranty is a total fraud. Up to $5000 in repair loans, in easy payment installments.

Never did. It is now April 9th, I've called numerous times but now, all I get is an automated message saying the mailbox is full.



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