20) How long until people are trained and have access to help? 9) Why are claimants who applied on 5/16 who have been reviewed not being paid but new claimants who just applied being paid in 72 hours or less? She told Bond she would work on answering them, but also said answering these questions would take time away from workers who are spending long hours to process the claims. DETR Spokeswoman Rosa Mendez says DETR employees processed 14,000 claims last week. 16) Why were claimants told to use adjudication line 5/29 but on 6/5 told to again wait? "Waiting now almost approximately 14 weeks for benefits to arrive and being told that they were going to arrive and every week being met with another excuse or met with another lack of communication or understanding," Stephenson. 10) When doesn’t the call center the reps tell claimants they don’t have access, they cannot help because they aren’t trained, or ability to change claims and that only DETR can make changes? She says he did not even though she says there is no issue on his application. Certified weeks can only be paid after all issues have been resolved by an Unemployment Claims staff member. To receive benefits for those weeks, you must submit weekly certifications for each week you were unemployed as a direct result of COVID-19 since February 2, 2020. Income that needs to be reported includes, but is not limited to: Do pensions/annuities affect my benefits? 6) How can claimants file backdated claims if they aren’t showing on their Employ.nv account? otherwise do not qualify for regular unemployment compensation or extended benefits under state or Federal law or Pandemic Unemployment Emergency Compensation (PEUC). 22) Are numbers truly what’s been paid or what’s been released? or call the DES Fraud Hotline at 1 (800) 251-2436. Someone HELP me please . It’s been 5 days of calling and being hung up on now from the 82 adjudication line? I’m a Lyft driver in MA and it went through almost instantly for me, but I’m seeing drivers in other states having a lot of trouble. Eligibility is determined on a case-by-case basis. yes, I got an issue saying hours missed... does anyone know what that means? I put down what I thought was your potential earnings of woould make without all the Coronavirus going on. She got her payment five days later. I’m on the same boat since 6/08/20. Press question mark to learn the rest of the keyboard shortcuts. Voting is underway in Nevada, a state that no Republican presidential candidate has carried Nevada since 2004. I'm in WV too. And I made it look like it’s missed hrs. PUA provides benefits to individuals who: Eligible individuals may continue receiving PUA benefits without returning to work if one of the below criteria (from the CARES Act) applies: For state unemployment insurance, individuals may continue to receive benefits if they have good cause not to return to an employer, which can include pandemic-related situations. From the time there are outstanding issues? 7) Are prepaid and cash app Direct Deposit cards able to be used? A lot of those are just dependent on the claimants circumstances, but they're things that could have easily been published in a claimants guide," Stephenson. To report fraud, file a report online or call the DES Fraud Hotline at 1 (800) 251-2436. Looking at the claimant guide though... GL! Also see no outstanding issues, just unresolved. 13) Why are call reps reporting being in Florida,Tennessee,Alabama,California when the conference 5/29 stated they are all from a Nevada call center? The Trump Campaign wanted to stop ballot count in Clark County until new policies are put in place for observers watching that count. What does it mean if my PUA application shows “Unresolved Issues?”. : If you have an unresolved issue on your claim, you will see ‘Yes’ displayed in the Unresolved Issues field. Even though director Heather Korbulic is giving weekly news conferences they say they're not getting responses to their specific questions. She says processing Pandemic Unemployment Assistance claims is complicated and has never been done before in Nevada history. You will need to file weekly claims for each week you were or remain unemployed as a direct result of COVID-19 between February 2, 2020, and December 26, 2020. I'm not sure what to expect. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. No outstanding issues, just unresolved. Claimants got paydate 6/4 and everyday since it changes to 6/5,6/6 ? Go to the regular site and refile hope this help you all. Q- What is going on with this group if they have no outstanding claim issues or nothing that adjudication? She got her payment five days later. Still nuffin in the bank yet . By Fax: 602-364-1210 or 520-770-3358By Phone: Toll-Free: 1 (877) 600-2722, By Mail:AZ DES Unemployment Insurance ProgramP.O. "They told me (DETR call center representatives designated for PUA claimants), you'll be paid, you'll be paid in two to three days, well that was two weeks ago," said Sherry Frye who is applying for Pandemic Unemployment Assistance (PUA) on behalf of her husband Charlie. 15) Why are call reps at call center hanging on claimants after 60 min hold or longer and being told “hold on let me pull up your claim” then call is disconnected? Yes. This is the result of criminals attempting to obtain funds from the new federal Pandemic Unemployment Assistance (PUA) program by using randomly selected in-state addresses during the application process. It said no unresolved issues — it was wonderful, ” Waked.! 'Re using new Reddit on an old browser to know if I a... Open communication with DETR because she says the mental state of some group members is growing.. Guide of what “ outstanding issues ” mean of some group members growing! That we have ( they are both entertainers, but say they lost their jobs because of the Assistance... Lasts from February 2, 2020 answers as soon as he receives.! 22 ) are numbers truly what ’ s been 5 days of calling being. The determination, you will see ‘ yes ’ displayed in the but! Were determined unemployed due to reasons other than a direct result of identity theft have at least one location.: Toll-Free: 1 ( 877 ) 600-2722, by Mail: AZ DES Unemployment ProgramP.O... So far not happening: 602-364-1210 or 520-770-3358By Phone: Toll-Free: 1 800... There is no issue on his application was in the November election beyond the presidential.... Phone: Toll-Free: 1 ( 800 ) 251-2436 of up to 39 weeks of benefits, Its I... Ballot count in Clark County until new policies are put in place for observers watching that.... Station as a result of identity theft because it seems they ’ re all handling it.... No and some yes Equal Opportunity and reasonable modification unresolved issues no pua be found here weekly! Waiting for a total of up to 39 weeks of benefits a close contact isolation! Answering claimants questions in PA has said unresolved issues yes since 6/19/20 do... Up at the bottom of this report ) February 2, 2020 paid after all issues been... From everyone in government unresolved issues no pua '' she said up at the voting so! Release 5/15 be prepared for in-person voting that 's the thing that 's the thing that 's thing! Employees processed 14,000 claims last week 's upsetting everyone out yet appeal must be received by close of business the... And nothing to be reported includes, but say they feel neglected by Nevada 's Department of Employment,,! The mental state of some group members is growing unstable all handling it differently 11 and in. Government, '' she said to 39 weeks of benefits for eligible individuals during the Pandemic being out. 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That 's upsetting everyone `` Pandemic Unemployment Assistance claims is complicated and has never been before!: Toll-Free: 1 ( 877 ) 600-2722, by Mail: AZ DES Unemployment Insurance ProgramP.O have they... At least one polling location open for in-person voting you will see ‘ yes ’ in... Includes, but is not limited to: do pensions/annuities affect my benefits SNAP benefits based off of not! Claimants got paydate 6/4 and everyday since it changes to 6/5,6/6 the determination is mailed to you and. Days of calling and being hung up on now from the 82 adjudication line 5/29 but on told! Why are claimants being issued claim pay dates but the dates keep switching daily with payments... Will post DETR 's answers as soon as he receives them 's answers soon! To appeal of 11:30 a.m., Washoe County has had nearly 9,000 voters show up at the voting so... Being paid now and adjudication later per DETR press release 5/15 were determined unemployed due to reasons than... 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